Sunday, November 2, 2008

Time to Do Something Extra

I was talking with my neighbor the other day. We use the same lawn service and we were discussing whether it made sense to cut back on such services in these tight times and just mow our own lawns. Now, given that it is November here in Florida, that is a viable idea. Afterall, the grass hardly grows in the winter and when you need to mow, the temperature makes the task survivable.

Two days later, the lawn guy showed up. He did his normal job of mowing and trimming and then left us a note. He had noticed that two of our sprinkler heads were broken and he had replaced them at no charge! I was thrilled since that was the job my wife had on the list for me for Saturday.

I suddenly realized that he had made himself recession proof by putting in two $7 sprinker heads that probably took him 10 minutes. (it would have taken me an hour plus several trips to Home Depot).

Whether you are an employee or a company, now might be the time to do something special to make sure your clients see enough value to keep you on the payroll.

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